Obscura Systems

Effective Date: 28 August 2025

Obscura Systems Pty Ltd (“Obscura Systems”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information from you when you:

• Submit an enquiry via our website contact form

• Contact us directly via phone, email, or other communication channels

The types of personal information we may collect include:

• Name

• Email address

• Phone number

• Company/organisation details

• Any other information you choose to provide in your enquiry

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services

• Communicate with you regarding projects, proposals or business opportunities

• Manage our client relationships

• Improve our services and website functionality

• Comply with legal and regulatory obligations

We will not use your personal information for purposes other than those outlined above without your consent, unless permitted or required by law.

3. Disclosure of Information

We may disclose your personal information to:

• Our employees and contractors who need the information to provide services

• Trusted third-party service providers (e.g., IT support, website hosting) where necessary for business operations

• Regulators, law enforcement, or government authorities if required by law

We do not sell, rent, or trade personal information to third parties.

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.

Requests should be made in writing using the contact details below. We will respond to your request within a reasonable timeframe in accordance with the Privacy Act.

6. Website & Cookies

Our website may use cookies and similar technologies to improve functionality and user experience. Cookies do not personally identify you but may collect information such as browser type, operating system, and website usage. You can disable cookies in your browser settings if you prefer.

7. Cross-Border Disclosure

Where necessary for business purposes, we may store or process your personal information using cloud services or third-party providers located outside Australia. We take reasonable steps to ensure that such providers comply with Australian privacy standards.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or wish to access, correct, or make a complaint about the handling of your personal information, please contact us at:

Obscura Systems
Email: admin@obscurasystems.com.au
Phone: 07 5681 2170

We take all privacy complaints seriously and will respond promptly in accordance with the Privacy Act.